Privacy Policy

Webifo Tech Pvt. Ltd. is a software development and technology consulting company. We design and build custom software, web applications, mobile applications, AI/ML solutions, and cloud infrastructure for businesses worldwide.

Data Controller: Webifo Tech Pvt. Ltd.
Contact: contact@webifo.com

This policy applies to all Webifo touchpoints, including:

• Webifo Website — our portfolio, services pages, team page, and contact forms at webifo.com.
• Professional Services — custom software development, web development, mobile app development, AI/ML solutions, cloud & DevOps engagements contracted through us.
• PanditJi App — our mobile application providing Puja booking, Rashifal, Muhurat calculation, and spiritual services. Data practices specific to PanditJi are noted where they differ.
• Communications — emails, discovery calls (Calendly), and any other correspondence with our team.

We collect only what is necessary for legitimate business purposes.

Information you provide directly:

• Name, email address, phone number (via contact forms or calls).
• Business name and project requirements shared during consultations.
• Account credentials if you create an account on our platform.
• Payment information — processed securely through third-party payment processors; we do not store raw card data.
• Feedback, survey responses, or messages you send us.

Information collected automatically:

• IP address, browser type, operating system, and device information.
• Pages visited, time spent, referral URLs, and click patterns.
• Cookies and similar tracking technologies (see Section 7 for details).

PanditJi App — additional data:

• Location data (with your explicit permission) to provide location-aware Puja booking and Muhurat recommendations.
• Calendar or notification preferences if you enable Puja reminders.
• Booking history and service preferences.

• To respond to enquiries and provide quotations for our services.
• To deliver contracted services — software development, consulting, and project management.
• To operate and improve the PanditJi app — including booking management, content personalisation, and feature development.
• To process payments and maintain billing records as required by law.
• To send service-related communications (project updates, invoices, support).
• To send promotional or marketing communications — only with your consent, and you may opt out at any time.
• To improve our website and products using aggregated analytics data.
• To comply with applicable laws, regulations, and legal obligations.
• To detect, prevent, and respond to fraud, abuse, or security threats.

For users in the European Economic Area (EEA) or UK, we process personal data under the following lawful bases:

• Contract performance — to deliver services you have engaged us for.
• Legitimate interests — to improve our services, prevent fraud, and grow our business, where these interests are not overridden by your rights.
• Consent — for marketing communications and non-essential cookies.
• Legal obligation — to comply with applicable laws (e.g., tax, anti-money laundering).

We do not sell your personal data. We may share it with:

• Service providers: Hosting providers (Vercel, AWS), payment processors, analytics tools (Vercel Analytics), scheduling tools (Calendly), and email services — all under data processing agreements.
• Legal authorities: When required by law, court order, or to protect our legal rights.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred. We will notify you before this occurs.
• Affiliates: Companies within the Webifo group, subject to this same Privacy Policy.

We require all third parties to maintain appropriate security and to only process your data for the purposes we specify.

We use cookies and similar technologies for:

• Essential cookies: Required for the site to function (authentication sessions, security).
• Analytics cookies: To understand how visitors use our site (e.g., Vercel Analytics — privacy friendly, no cross-site tracking).
• Preference cookies: To remember your settings.

You can control cookies through your browser settings. Disabling non-essential cookies will not affect your ability to use our core services.

• Client project data: Retained for 7 years after project completion to meet legal and tax obligations.
• Contact enquiries: Retained for 2 years or until the purpose for which it was collected is fulfilled.
• PanditJi account data: Retained for the duration of your account. You can request deletion at any time.
• Analytics data: Aggregated and anonymised — not subject to retention limits.

Once data is no longer required, we securely delete or irreversibly anonymise it.

We implement industry-standard security measures to protect your personal data, including:

• Encryption in transit (TLS/HTTPS) and at rest.
• Access controls — data accessible only to authorised personnel.
• Regular security reviews and dependency audits.
• JWT-based authentication with short-lived tokens for our platforms.

Despite these measures, no system is completely invulnerable. We cannot guarantee absolute security and encourage you to use strong passwords and report any suspected security issues to contact@webifo.com.

Webifo operates globally. Your data may be transferred to and processed in countries outside your own. Where we transfer data outside the EEA/UK, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses or adequacy decisions) in compliance with GDPR.

Depending on your jurisdiction, you may have the following rights over your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request erasure of your data (“right to be forgotten”), subject to legal retention requirements.
• Portability: Receive your data in a structured, machine-readable format.
• Restriction: Request we restrict processing of your data in certain circumstances.
• Objection: Object to processing based on legitimate interests or for direct marketing.
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at contact@webifo.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

Our services are not directed at children under 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.

Our website and products may contain links to third-party websites or services (e.g., GitHub profiles, social media). We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page. For significant changes, we will provide a more prominent notice (e.g., an email notification). We encourage you to review this page periodically.

For any questions, requests, or concerns about this Privacy Policy or our data practices, please contact:

Webifo Tech Pvt. Ltd.
Email: contact@webifo.com
Website: webifo.com